Repairs | Loake Heel Repair

Please download our REPAIRS FORM before purchasing above.rnrnOnce your order is confirmed, if you could complete and return the shoes as directed in the form situated above, that would get the process started.rnrnThis product is for a heel replacement repair only.rnrnAlthough there are normally no issues in repairing Loake shoes, we cannot tell for certain if a repair can be made until the shoes have been examined. Please note that we will not be able to repair footwear not originally produced by Loake, nor can we repair shoes that have previously been repaired by a third party.rnrn**Please Note** that we will not be able to repair footwear not originally produced by Loake, nor can we repair shoes that have previously been repaired by a third party. We will NOT be able to return shoes in their original boxes (new boxes will be supplied), and we also cannot guarantee return of any shoe trees, shoe bags, or additional insoles etc. included with your shoes when sent to us.rnrnPlease can you also remember that when you send your shoes back in for repair, they will be closely examined, by hand, by our repair team. If you could please remove dirt with a damp cloth before sending them in, that would be appreciated. Shoes that are excessively muddy and/or unpleasant to handle will be returned to you without being processed.rnrnSome types of shoes such as boat shoes cannot be repaired; if in doubt please contact Loake to confirm.rnrnWe aim to complete factory repairs (within the time stated on this page) after receipt of receiving your shoes. This timeframe is exclusive of factory holidays, which can be found here.rnrn tIncludes FREE postage to Loake (within the UK only)rn tHeel repair onlyrn tIncludes new laces,